Privacy Policy

Last updated: August 28, 2026

1. Who We Are

Ruckus 2.0 Inc, operating as Ruckus Pizza (“Ruckus”, “we”, “us”), operates restaurants in the Raleigh, North Carolina area. This Privacy Policy explains how we collect, use and protect personal information in connection with our text message (SMS) rewards and offers program.

2. What We Collect

If you opt in to Ruckus rewards and offers, we collect the mobile number you provide, the name and birthday you choose to give us, and a record of your consent including its date, time and source. We may associate your visit and loyalty history with your account so that offers are relevant to you.

Guests opt in at https://connect.ruckuspizza.com/connect/login, which is also presented as the guest WiFi sign-in page inside our restaurants, by entering a mobile number, verifying it with a one-time passcode, and ticking a consent box that is not checked by default.

3. How We Use Your Information

We use your mobile number to send you:

  • Rewards, birthday offers and loyalty messages
  • Restaurant specials, events and location announcements
  • Service messages about your account or an offer you requested

Message frequency varies. Message and data rates may apply.

4. Service Providers

We use Twilio, Inc. and SlickText as our message delivery providers. Your mobile number is transmitted to them solely so that they can deliver messages on our behalf. Twilio’s privacy policy is available at twilio.com/legal/privacy.

5. We Do Not Sell or Share Your Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We do not sell your personal information. Information is shared only with the service providers named in Section 4, strictly for message delivery, or where required by law.

6. Opting Out and Getting Help

Reply STOP to any message to unsubscribe at any time. You will receive a single confirmation message and no further messages. Reply HELP for help, or contact us using Section 8. You can also turn texts off yourself in the guest portal.

7. Data Retention

Guest contact information is retained while you remain opted in, and after opt-out only as long as needed to honour your opt-out and meet our legal obligations. You may request deletion at any time using the contact below.

8. Contact

Ruckus 2.0 Inc — questions about this policy: robert.royster@gmail.com